NCBA Personal Loan – review 2026
Pros
- Formed from the merger of two established Kenyan banks with broad reach
- Optional credit life insurance protects dependants from loan liability
- Early repayment is permitted, which can lower total interest paid
- Full CBK prudential regulation and disclosure requirements
Cons
- Risk-based pricing means rates vary significantly between applicants
- Self-employed applicants face stricter income-verification requirements
- Branch network is smaller than Equity or KCB in some regions
NCBA Bank Kenya PLC was formed through the 2019 merger of NIC Bank and Commercial Bank of Africa (CBA), creating one of Kenya's largest banking groups by assets. It is licensed and supervised by the Central Bank of Kenya (CBK) as a commercial bank under the Banking Act.
NCBA's personal loan is offered to salaried employees and select self-employed professionals, and the facility typically includes optional credit life insurance that covers the outstanding balance in the event of death or permanent disability. The bank also permits early repayment, which can reduce the total interest cost for borrowers who clear their loan ahead of schedule.
Fees and Eligibility
Pricing is risk-based and depends on the applicant's income, credit history and banking relationship with NCBA. Because NCBA is also the bank behind the M-Shwari mobile lending product (offered via Safaricom's M-Pesa), applicants with an existing M-Shwari or NCBA banking history may find the personal loan application process faster.
Requirements
- National ID or passport
- KRA PIN certificate
- Payslips or bank statements (3-6 months)
- Minimum age 18 years
- Satisfactory CRB credit report
- NCBA or M-Shwari banking history is an advantage
Provider contacts
- Name
- NCBA Bank Kenya PLC
- Address
- NCBA Centre, Mara & Ragati Roads, Upper Hill, P.O. Box 44599-00100, Nairobi, Kenya
- Reg. number
- CBK/BL/0011
- Website
- https://ke.ncbagroup.com
- Online application
- Apply now →
- Regulator
- Central Bank of Kenya (CBK)
Information in this review is based on publicly available sources and is for informational purposes only. Finatino.com is not a financial product broker. Before signing any contract, we recommend reading the provider's terms and conditions.